QuickBooks, a comprehensive accounting software with
various iterations, simplifies operations for numerous organizations by
managing financial transactions, generating multiple invoices, facilitating
e-tax payments, conducting bank reconciliations, and automatically reminding
users of pending payments, among other features. It serves as an invaluable
tool for accurate tracking of business data, significantly reducing time and
effort. However, despite its numerous advantages, QuickBooks software may encounter
occasional error codes during operation. Like any software, QuickBooks is
susceptible to technical glitches. Users commonly encounter issues such as
unrecoverable error codes, unknown error codes, corrupted company files, and
printing problems on their desktop screens. This accounting software stands out
as an invaluable tool for small and medium-scale businesses, offering
comprehensive assistance in managing income, expenses, payments, and financial
transactions. Despite its robust capabilities, users may encounter occasional
glitches or errors that disrupt their software experience. Fortunately,
virtually all issues encountered in QuickBooks desktop are resolvable through
straightforward steps. For a thorough understanding of common QuickBooks
desktop errors and their solutions, continue reading to access a detailed
guide.
1. QuickBooks Desktop Error 1317
QuickBooks Error Code 1317 stands out as a frequently
encountered issue within the desktop version. Primarily, this error arises due
to installation complications. When the QuickBooks desktop version isn't
installed correctly on the workstation, users are likely to encounter this
hurdle. Additionally, factors such as unforeseen alterations in the Windows
directory, integration of third-party applications with QuickBooks,
unauthorized access, and various other triggers can contribute to this error
occurrence. QuickBooks Desktop Error Code 1317 typically occurs when there are
issues with directory permissions during the installation or update process. To
fix this error, follow these steps:
Run QuickBooks Install Diagnostic Tool:
Download and run the QuickBooks
Install Diagnostic Tool from the official Intuit website. This tool can
automatically identify and fix common installation errors, including Error Code
1317.
Verify User Permissions:
Ensure that you have sufficient permissions to install or update QuickBooks
Desktop. Log in to your computer as an Administrator and make sure that you
have full control over the directories where QuickBooks is being installed.
Temporarily Disable User Account Control
(UAC): Sometimes, User Account Control settings can interfere
with the installation process. Temporarily disable UAC and then try installing
or updating QuickBooks again. Remember to re-enable UAC after completing the
installation or update.
Manually Adjust Directory Permissions: If
the error persists, manually adjust the permissions for the directories where
QuickBooks is being installed. Right-click on the folder, choose
"Properties," navigate to the "Security" tab, and ensure
that the appropriate user accounts have Full Control permissions.
Use Command Prompt:
Open Command Prompt as an Administrator and use the "icacls" command
to grant full permissions to the folder where QuickBooks is being installed.
For example:
icacls
"C:\Program Files\Intuit" /grant Users:(OI)(CI)F
Reinstall QuickBooks: If
none of the above steps resolve the issue, consider uninstalling QuickBooks
completely and then reinstalling it. Make sure to back up your company file
before uninstalling.
Seek Professional Assistance: If
you're unable to resolve Error Code 1317 on your own, it may be beneficial to
seek assistance from a certified QuickBooks ProAdvisor or Intuit Support.
By following these steps, you should be able to resolve
QuickBooks Desktop Error Code 1317 and successfully install or update
QuickBooks on your computer.
2. QuickBooks Won’t Open Error
QuickBooks Won't Open Error is a common issue that users
encounter when attempting to launch the QuickBooks Desktop application. This
problem can be frustrating as it prevents users from accessing their financial
data and performing necessary tasks.
To fix QuickBooks Won't Open Error, try the
following steps:
Restart Your Computer:
Sometimes, simply restarting your computer can resolve temporary glitches that
prevent QuickBooks from opening.
Run QuickBooks Tool Hub:
Download and install the QuickBooks
Tool Hub from the official Intuit website. Use the tool to diagnose and
repair common issues that may be preventing QuickBooks from opening.
Check for QuickBooks Processes:
Open the Task Manager (Ctrl + Shift + Esc), and look for any QuickBooks
processes running in the background. End these processes, then try reopening
QuickBooks.
Run QuickBooks as Administrator:
Right-click on the QuickBooks Desktop icon and select "Run as
administrator." This can sometimes bypass permission-related issues that
prevent QuickBooks from opening.
Rename QBWUSER.INI file:
Locate the QBWUSER.INI file in the QuickBooks installation folder and rename it
to something like QBWUSER.OLD. This can help reset QuickBooks settings and
resolve opening issues.
Disable Antivirus Software:
Sometimes, antivirus or security software can interfere with QuickBooks.
Temporarily disable your antivirus software and try opening QuickBooks again.
Repair QuickBooks Installation: Use
the Control Panel to repair the QuickBooks installation. Go to Control Panel
> Programs > Programs and Features, select QuickBooks, and choose
"Repair."
Update QuickBooks:
Ensure that you have the latest updates installed for QuickBooks Desktop. Go to
the Help menu within QuickBooks and select "Update QuickBooks
Desktop."
Reinstall QuickBooks: If
none of the above steps work, consider uninstalling and then reinstalling
QuickBooks Desktop. Make sure to back up your company file before uninstalling.
If you're still unable to resolve QuickBooks Won't Open
Error after trying these steps, it may be helpful to contact Intuit Support or
consult with a certified QuickBooks ProAdvisor for further assistance.
3. QuickBooks Error 6000 or 77
QuickBooks Error
6000 or 77 typically indicates a problem with accessing the company file in
QuickBooks. This error can occur due to various reasons such as issues with
file permissions, damaged company files, or incorrect folder settings.
To fix QuickBooks Error 6000 or 77, you can
try the following steps:
Check File Permissions:
Ensure that the folder containing the company file has the appropriate
permissions set for all users. You may need to adjust permissions to allow full
access to the file.
Move the Company File:
Sometimes, simply moving the company file to a different location on your
computer or network drive can resolve the error. Copy the file to a different
folder and then try opening it again in QuickBooks.
Use QuickBooks File Doctor:
QuickBooks File Doctor is a tool provided by Intuit to diagnose and fix common
QuickBooks file-related issues. Run the File Doctor tool and let it scan for
errors. Follow the on-screen instructions to fix any problems it detects.
Rename .TLG and .ND Files:
These are auxiliary files associated with QuickBooks company files. Renaming
these files can sometimes resolve data corruption issues. Find the files with
the same name as your company file but with .TLG and .ND extensions, and add
".old" to the end of each filename.
Check for Data Damage: Use
the Verify and Rebuild Data utilities in QuickBooks to check for and repair
data damage in the company file. Go to the File menu, select Utilities, and
then choose Verify Data. If any issues are found, follow the prompts to rebuild
the data.
Restore a Backup: If
you have a recent backup of your company file, you can try restoring it to see
if the error persists. Be sure to choose a backup from before the error started
occurring.
If none of these steps resolve QuickBooks Error 6000 or
77, it's recommended to contact QuickBooks support for further assistance, as
the issue may require more advanced troubleshooting or repair.
4. QuickBooks Error Code 6130
QuickBooks Error Code 6130 typically indicates an issue
with accessing the QuickBooks company file. This error may arise due to various
reasons such as file corruption, damaged network data file (.ND), or issues
with the file path. To resolve Error Code 6130, start by ensuring all users are
logged out of QuickBooks. Then, perform a reboot of the server or workstation
hosting the company file. If the error persists, attempt to open a sample
company file to determine if the issue lies with the specific company file or
QuickBooks itself. If the sample file opens successfully, proceed with
troubleshooting steps such as verifying and rebuilding the company file,
updating QuickBooks to the latest version, or restoring a backup of the company
file. If these steps do not resolve the issue, it may be necessary to consult
QuickBooks support for further assistance.
5. QuickBooks Error 6189
QuickBooks Error Code 6189 occurs when there's an issue
with accessing the company file. It typically happens when multiple users are
trying to access the file simultaneously or if the company file is located on a
network drive that's encountering some problem. To fix this error, start by
ensuring that all users are logged out of QuickBooks. Then, move the company
file to a local drive and try opening it again. If the problem persists, use QuickBooks File
Doctor, a tool available in QuickBooks Tool Hub, to diagnose and repair the
company file. Additionally, make sure that the QuickBooks Database Server
Manager is properly configured and running on the server where the company file
is stored. If the issue persists, consider seeking further assistance from
QuickBooks support.
6. QuickBooks Errors Related to Damaged MSXML
and C++
QB Errors related to damaged MSXML and C++ libraries can
significantly impact the functionality of software applications, including
QuickBooks. MSXML (Microsoft XML Core Services) and C++ are essential
components for running various programs smoothly, and when they become
corrupted or damaged, users may experience frequent crashes, freezing, or other
performance issues.
To fix errors related to damaged MSXML and
C++ libraries, users can follow these steps:
Repair or reinstall MSXML:
Users can try repairing or reinstalling MSXML using Microsoft's official repair
tool or by downloading and reinstalling the latest version of MSXML from the
Microsoft website. This process can often resolve issues caused by corrupted
MSXML files.
Update or reinstall C++ redistributable
packages: Similarly, users can update or reinstall the Microsoft
Visual C++ redistributable packages from the official Microsoft website.
Installing the latest versions of these packages can replace any damaged or
missing files and resolve compatibility issues.
Perform a clean uninstall and reinstall of
affected software: If repairing MSXML and C++ libraries does
not resolve the issue, users may need to perform a clean uninstall of the
affected software (such as QuickBooks) and then reinstall it. This ensures that
all files and dependencies are properly installed and configured.
Check for system updates:
It's also essential to ensure that the operating system is up-to-date with the
latest updates and patches from Microsoft. Sometimes, system updates can
include fixes for issues related to MSXML and C++ libraries.
Seek professional assistance: If
the above steps do not resolve the issue, users may need to seek assistance
from IT professionals or technical support teams who can provide further
troubleshooting and solutions tailored to the specific problem.
By following these steps, users can often resolve errors
related to damaged MSXML and C++ libraries and restore the smooth operation of
their software applications.
7. Locked File Errors in QuickBooks Desktop
Locked file errors in QuickBooks Desktop occur when a
file necessary for the program's operation is inaccessible due to being locked
by another process or user. This can prevent QuickBooks from performing
essential tasks, leading to frustration and workflow disruption.
To fix locked file errors in QuickBooks
Desktop, follow these steps:
Identify the Locked File:
Determine which file is locked and causing the error. This may be indicated by
error messages or by observing which tasks trigger the error.
Close QuickBooks and Related Processes:
Close QuickBooks Desktop and any associated processes running in the
background. This includes ensuring that all QuickBooks windows are closed and
checking the Task Manager (Ctrl + Shift + Esc) to end any QuickBooks-related
processes.
Check for Other Users:
Ensure that no other users are accessing the file simultaneously. If the file
is located on a network drive, coordinate with colleagues to avoid concurrent
access.
Restart the Computer:
Sometimes, simply restarting the computer can release locked files and resolve
the error. After restarting, try opening QuickBooks Desktop and accessing the
file again.
Use QuickBooks File Doctor:
QuickBooks File Doctor, a tool available within QuickBooks Tool Hub, can help
diagnose and repair file-related issues, including locked file errors. Download
and run the tool, then follow the prompts to scan and fix any detected
problems.
Unlock the File Manually: If
the file remains locked, you can try manually unlocking it by locating the file
in the file system and checking its properties. Ensure that the file is not set
to read-only mode and that appropriate permissions are granted for access.
Consider File Hosting Configuration: If
QuickBooks is hosted on a server, review the file hosting configuration to
ensure it is set up correctly. Consult with IT support or a QuickBooks
professional if necessary to optimize file hosting settings.
Update QuickBooks:
Ensure that QuickBooks Desktop is updated to the latest version. Sometimes,
software updates include bug fixes and enhancements that address file locking
issues.
Contact QuickBooks Support: If
the issue persists despite attempting the above steps, contact QuickBooks
support for further assistance. They can provide tailored guidance and
troubleshooting to resolve the locked file error.
By following these steps, you can effectively address
locked file errors in QuickBooks Desktop and restore normal functionality to
your accounting software.
8. QuickBooks Error 1904
QuickBooks Error 1904 typically occurs when QuickBooks
encounters issues related to file components during the installation process.
This error message indicates that certain files essential for running
QuickBooks failed to load or register properly. To resolve QuickBooks Error
1904, try the following steps:
Use the QuickBooks Install Diagnostic Tool:
This tool is designed to automatically diagnose and fix issues that occur
during the installation process.
Manually register the QuickBooks components: You
can try manually registering the specific files that are causing the error
using the Windows Command Prompt.
Temporarily disable antivirus or firewall
software: Sometimes, security software can interfere with the
installation process. Temporarily disabling these programs can help resolve the
issue.
Install QuickBooks as an Administrator:
Right-click on the QuickBooks installation file and select "Run as
administrator" to ensure that the installation process has the necessary
permissions.
Ensure Windows is up to date:
Make sure that your operating system is fully updated, as outdated Windows
components can sometimes cause installation errors.
If these steps do not resolve the issue, it's recommended
to seek assistance from QuickBooks support or a qualified IT professional for
further troubleshooting.
9. QuickBooks Error 15215
QuickBooks Error
15215 typically occurs when QuickBooks Desktop is unable to verify the
digital signature of a file during the software update process. This error can
prevent users from downloading and installing updates, potentially disrupting
the software's functionality.
To resolve QuickBooks Error 15215, you can
try the following steps:
Restart your computer:
Sometimes, a simple reboot can resolve temporary issues. Restart your computer
and then try updating QuickBooks again.
Run QuickBooks as Administrator:
Right-click on the QuickBooks Desktop icon and select "Run as
administrator." This can provide the necessary permissions to complete the
update process successfully.
Temporarily disable antivirus/firewall:
Security software can sometimes interfere with QuickBooks updates. Temporarily
disable your antivirus or firewall software and then try updating QuickBooks
again. Remember to re-enable your security software once the update is
complete.
Use QuickBooks Desktop in Safe Mode:
Launch QuickBooks Desktop in Safe Mode by pressing and holding the Ctrl key
while double-clicking the QuickBooks Desktop icon. This can help bypass certain
system configurations that may be causing the error.
Install updates in Selective Startup: If
you're still encountering the error, try installing updates in Selective
Startup mode. This can help identify and resolve conflicts with other
applications running in the background.
Update QuickBooks using the Manual Update
method: If the automatic update is not working, you can download
and install updates manually from the QuickBooks support website.
If you're unable to resolve QuickBooks Error
15215 using these steps, it's recommended to consult with a qualified IT
professional or contact QuickBooks support for further assistance.
10. QuickBooks Error H202
QuickBooks Error H202 typically occurs when a user tries
to access a QuickBooks company file located on another computer, and QuickBooks
Desktop is unable to communicate with the server hosting the company file. This
error is often associated with network connectivity issues or configuration
problems.
To fix QuickBooks
Error H202, try the following troubleshooting steps:
Check network connectivity:
Ensure that the hosting computer and the workstation experiencing the error are
connected to the same network. Verify network settings and ensure there are no
network disruptions.
Use QuickBooks File Doctor:
QuickBooks File Doctor is a tool provided by Intuit to diagnose and fix various
QuickBooks errors, including H202. Download and run the tool to scan for and
repair network-related issues.
Verify hosting settings: On
the computer hosting the company file, open QuickBooks and navigate to the File
menu. Select "Utilities" and ensure that "Host Multi-User
Access" is selected. If it isn't, click on it to turn on hosting.
Configure firewall settings:
Adjust firewall settings to allow QuickBooks communication. Add exceptions for
QuickBooks executable files and ports used by QuickBooks (usually ports 8019,
56728, and 55333).
Edit hosts file: On
each workstation encountering the H202 error, edit the hosts file to include
the IP address and name of the computer hosting the company file. This helps
QuickBooks identify the server hosting the company file.
Use QuickBooks Database Server Manager:
Install and run QuickBooks Database Server Manager on the computer hosting the
company file. Scan the folder containing the company file to ensure it is
configured correctly for multi-user access.
Restart QuickBooks services:
Restart QuickBooks Database Server Manager and QuickBooks services on the
server computer. This can sometimes resolve communication issues between
QuickBooks and the company file.
By following these steps, you should be able to
troubleshoot and resolve QuickBooks Error H202, allowing you to access your
company file without any further interruptions.
Conclusion
Identifying, and understanding the core triggers, and
fixing the QuickBooks errors is crucial, to ensure that the error doesn’t
create a further nuisance. Hopefully, reading this segment might have helped
you in some way to eliminate the error. However, if you are still unable to
access QuickBooks and the same error shows up even after performing the set of
steps and procedures enumerated above, then in that scenario, give us a call at
+1-844-712-2521, and our certified professionals will help you eliminate
the error successfully.
